An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- Experience
- 0 – 2 years in Application Support or Middleware Administration
- Education
- B.Tech / BCA / B.Sc. (Computer Science / IT) or equivalent
- The L1 Application Infrastructure Patch Management Analyst supports patch and update activities for middleware, web servers, application servers, and database platforms.
- The role involves coordinating with application teams, executing pre-approved patching tasks, performing validation checks, and maintaining accurate records in ITSM and CMDB systems.
Essential Job Functions:
- Execute patching activities for middleware and application platforms (Apache Tomcat, JBoss/WildFly, WebLogic, IIS, WebSphere) as per approved change records.
- Perform pre-patch checks: service health, backup verification, log baseline, and dependency mapping.
- Apply patches and updates following vendor-provided runbooks and team SOPs; capture execution logs.
- Validate application functionality post-patching through smoke tests and log reviews.
- Coordinate with application owners to schedule patching within agreed maintenance windows.
- Track patch status and update ITSM tickets accurately; maintain patch records in CMDB.
- Monitor vendor security bulletins and flag relevant advisories to L2 teams.
- Escalate application failures, patch compatibility issues, or service degradation to L2.
- Assist in generating application patch compliance reports.