We are seeking a seasoned Director - Delivery Management to lead complex IT delivery programs and ensure excellence across large-scale client engagements. This role demands a results-driven leader with a proven track record of managing global portfolios, driving innovation, and building high-performing teams while maintaining robust client relationships at the executive level.
Responsibilities
- Oversee the end-to-end delivery lifecycle for client engagements, including strategic planning, implementation, governance, and post-implementation support
- Ensure delivery metrics such as scope, schedule adherence, quality, budget compliance, and operational KPIs are consistently met across all engagements
- Manage multi-project portfolios and large cross-functional teams, ensuring collaboration across domains like engineering, quality assurance, business analysis, architecture, and DevOps
- Own the program governance model (SteerCo, WSR, MSR), engaging stakeholders at all delivery levels to maintain alignment on key deliverables and risks




- Take full accountability for the financial health of the client portfolio, including revenue recognition, profitability, and margin improvement
- Perform budget forecasting, variance analysis, and corrective action planning to meet financial targets
- Identify areas for cost optimization and drive OPEX reduction through automation, resource optimization, or enhanced delivery models
- Monitor resource utilization and productivity metrics across multiple projects
- Serve as the primary client liaison for senior-level relationships (e.g., Directors, VPs, CXOs)
- Translate client business challenges into actionable delivery strategies and maintain alignment with client objectives
- Regularly conduct Steering Committee (SteerCo) sessions and executive-level communication to provide delivery updates and propose innovations
- Build, lead, and mentor large distributed teams of 100-150+ resources across nearshore, offshore, and onshore delivery

📌 Director - Delivery Management (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru