Client Servicing (Bengaluru)

Client Servicing (Bengaluru)

09 Sep
|
Exito Media Concepts
|
Bengaluru

09 Sep

Exito Media Concepts

Bengaluru

1. Pre-Sales & Client Transition: Support the Sales team in understanding sponsor

requirements, translating them into deliverable packages, and identifying

potential feasibility concerns before commitments are finalized.

2. Contract & Deliverable Management: Convert signed sponsorship contracts into

clear deliverable checklists covering branding, speaking opportunities, booth

requirements, delegate passes, lead data, and other contractual commitments.

3. Internal Coordination: Coordinate with Marketing, Production, Content, and

Operations teams to ensure all sponsor deliverables are communicated clearly,

tracked, and completed within the agreed timelines.

4. Client Relationship Management: Act as the primary point of contact for

sponsors after contract closure, maintain regular communication, and proactively

manage client expectations throughout the event lifecycle.

5. Issue Resolution: Address sponsor concerns and delivery-related issues

promptly, coordinate with relevant internal teams for resolution, and escalate

critical matters when required.

6.



Post-Event Reporting & Feedback: Ensure the delivery of relevant post-event

reports and data, track fulfillment against contractual commitments, and gather

feedback on the sponsor's overall experience.

7. Renewal & Upsell Support: Identify potential opportunities for additional

business, renewals, or multi-event partnerships based on client feedback and

engagement, and share relevant insights with the Sales team.

Requirements

Required Skills & Competencies

● Excellent verbal and written communication skills.

● Solid client relationship and stakeholder management abilities.

● Exceptional coordination and follow-up skills.

● Ability to manage multiple clients, projects, and deadlines simultaneously.

● Strong attention to detail and ability to track contractual commitments

accurately.

● Proactive problem-solving and issue-management skills.

● Ability to work effectively with cross-functional

📌 Client Servicing (Bengaluru)
🏢 Exito Media Concepts
📍 Bengaluru

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