Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

About The Job:
- Drive SRE Governance across Incident, Change, and Problem Management processes.
- Leverage solid ITSM expertise and automation skills to improve governance, compliance, and operational efficiency.
- Support the transition from manual governance processes to a data-driven governance model.
- Establish standardized governance practices across SRE, Development, and Operations teams.

Essential Job Functions:
- Ensure ticket quality, SLA adherence, and RCA completeness across ITSM processes.
- Govern Incident, Change,



and Problem Management processes and drive standardization.
- Automate manual governance activities using Power Automate, Power BI, Python, PowerShell, and other scripting tools.
- Design and develop Power BI dashboards, scorecards, and governance reports.
- Build automated workflows using Power Automate and Power Apps.
- Integrate SharePoint, M365, REST APIs, and enterprise systems to streamline governance processes.
- Collaborate with SRE, Development, and Operations teams to improve system reliability and operational performance.
- Analyze change impacts, incident trends, and root causes to identify areas for improvement.
- Monitor ITSM metrics and identify compliance gaps, process inefficiencies, and recurring issues.
- Drive continuous improvement through automation, analytics, process standardization, and data-driven insights.
- Support governance reporting and provide actionable insights to

📌 Senior Power Platform specialist (Noida)
🏢 VARITE
📍 Noida