An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider.
About The Job:
- As the Application Support Lead Architect, you will bridge the gap between high-level architectural design and day-to-day production stability for our enterprise Commercial Off-The-Shelf (COTS) application portfolio.
- You will not just manage incidents; you will own the architectural integrity, integration strategies, vendor governance, and long-term roadmap for our third-party software ecosystems.
- You will lead a team of senior engineers, collaborate deeply with infrastructure and security teams, and act as the primary technical liaison with software vendors to ensure minimal downtime and maximum operational efficiency.
Essential Job Functions:
Architectural Governance & Support Strategy
- Production Architecture Ownership:
Maintain the end-to-end architectural blueprints of all COTS applications, focusing heavily on integration points (APIs, middleware, ETL pipelines).
- Modernization & Scaling: Assess existing COTS setups for technical debt, bottlenecks, and single points of failure. Design and execute strategies to migrate legacy configurations to up-to-date infrastructure (Cloud/Hybrid).
- Disaster Recovery (DR) & High Availability (HA): Architect, validate, and optimize DR/HA strategies specifically tailored to vendor-locking constraints.
Operational Leadership & Vendor Management
- Vendor Engineering Liaison: Act as the escalation point for Tier 3/4 support. Drive vendor engineering teams to deliver patches, bug fixes, and long-term product roadmaps that align with enterprise needs.
- Incident & Problem Management: Lead root-cause analysis (RCA) for complex, cross-platform incidents where vendor code intersect
📌 Application Support Lead Architect (Bengaluru)
🏢 VARITE
📍 Bengaluru
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