Company Name: VARITE India Private Limited

About The Client:

CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments.

About The Job:
- As part of our Managed Services organization, you’ll play a critical role in ensuring the reliability, scalability, and performance of our systems, bridging the gap between software engineering and infrastructure operations.
- You will be responsible for maintaining the operational excellence and reliability of Managed Services software and infrastructure—on-premises and in the cloud.
- You’ll drive improvements through automation, monitoring, and deep technical troubleshooting, while mentoring less experienced staff and providing escalation paths for critical issues.
- You’ll enforce best practices in system architecture, reliability, and service performance.

Essential Job Functions:
- Work with a variety of tools and technologies to ensure the reliability and performance of the Managed Services organization.




- Drive initiatives to optimize and secure infrastructure operations while contributing to scalability and continuous improvement efforts.
- Maintain and ensure operational excellence of systems and applications supporting Managed Services infrastructure.
- Troubleshoot and resolve issues in a rapid-paced, distributed environment, focusing on root cause analysis and post-incident reviews.
- Build and maintain observability frameworks using tools like Prometheus, OpenTelemetry, and Dynatrace to ensure reliable monitoring of systems and applications.
- Define and track Service Level Objectives (SLOs), Service Level Indicators (SLIs), and manage Error Budgets to balance reliability and innovation.
- Use automation tools like Ansible and scripting languages like Python to reduce operational toil and optimize processes.
- Manage and troubleshoot Kubernetes clusters and containerized environments, ensuring smooth service-to-service communication.
- Diagnose and reso

📌 Site Reliability Engineer (Bengaluru)
🏢 VARITE
📍 Bengaluru