APN Consulting, Inc. is a progressive IT staffing and services company offering creative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
ServiceNow DevOps / Operations / ServiceNow Administrator

Role Overview

We are seeking an experienced ServiceNow DevOps / Operations / Administrator with strong hands-on experience in ServiceNow platform administration, deployment, maintenance, upgrades, performance optimization, and production support. The ideal candidate will be responsible for ensuring the stability, security, availability, and operational efficiency of the ServiceNow platform.

Key Responsibilities
- Administer and support the ServiceNow platform across development, test, and production environments.
- Manage ServiceNow instances, configurations, users, groups, roles, ACLs, and access controls.
- Perform instance administration, application configuration,



system properties, notifications, scheduled jobs, and platform maintenance.
- Manage update sets, application deployments, releases, cloning, upgrades, patches, and migration activities.
- Support ServiceNow DevOps processes including CI/CD, source control, automated deployments, and release management.
- Monitor platform health, performance, integrations, jobs, logs, and system availability.
- Troubleshoot production issues, performance bottlenecks, integration failures, and platform-related incidents.
- Manage ServiceNow integrations using REST/SOAP APIs, IntegrationHub, MID Server, and other integration technologies.
- Support platform security, governance, compliance, audit requirements, and best-practice implementation.
- Collaborate with developers, architects, application teams, infrastructure teams, and business stakeholders to resolve technical issues.
- Establish and maintain operatio

📌 ServiceNow DevOps (Pune)
🏢 APN Consulting
📍 Pune