Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
Qualifications:
- Exp-8-12 years
- Strong understanding of ITSM best-practice processes, with Configuration Management and Asset Management experience
- Hands-on experience with industry-standard Change, Configuration and Asset Management system tools, preferably within the ServiceNow setting
- Experience leading technical functional discussions to implement Asset & Configuration modules in ITSM Tools
- Minimum of 5 years of relevant recent experience in ITOM functional consultancy
- Design common service data model (CSDM)
concepts to maintain the data integrity between CMDB and AMDB as required.
- Analyze the different CI and data sources (with Discovery, procurement system etc) and establish process and solution for maintaining data integrity coming from multiple sources
- Can accurately define a client issue and can interpret and document a resolution based on deep product knowledge shared by technical architect.
- Work with technical architect to understand the related technical requirements and capture configuration data and document functional specifications, test cases and solutions.
- Service Now ITOM Solution, design and process experience required.
- Participate in Configuration Management meetings and Story Time where appropriate
- Minimum of 10+ years of experience with CMDB/Discovery/Service Mapping/ITOM solutioning/CMDB Health Dashboards.
- Minimum of 5+year experience with ServiceNow Discovery
- Have strong
📌 Servicenow Functional consultant (India)
🏢 VARITE
📍 India