Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The Senior Administrator in Support & Operations plays a crucial role in providing advanced technical support and operational excellence.
- This position focuses on troubleshooting complex issues, conducting root cause analyses, and implementing effective solutions to enhance customer satisfaction and ensure compliance with established quality standards.
Essential Job Functions:
- To champion ITIL, security, and data privacy to offer high-quality, well-documented solutions,
minimizing risks and maximizing customer satisfaction.
- To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
- To work on value adding activities such as maintainenace of a comprehensive Knowledge base , act as a mentor to junior analysts,and deliver training programs for freshers, equipping them with essential skills to become productive .
- To contribute to a positive customer experience and high CSAT scores by providing quick, accurate, and secure resolutions, fostering customer trust and satisfaction.
- To proactively identify and address potential security vulnerabilities to protect customer data and prevent security incidents.
Qualifications:
Must Have Skills
- Azure MSSQL DBA
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In I
📌 MSSQL/Postgresql DBA (Noida)
🏢 VARITE
📍 Noida