Associate Manager - GGG Admissions Assessment Hub
The Role
To lead, manage, and develop the Admissions & Assessment function within the Hub, ensuring operational excellence in application processing and suitability assessments, while driving team performance, continuous improvement, and full regulatory alignment across GGGS brand.
Responsibilities
• Admissions Operations
• Lead and manage the end-to-end admissions process within the Hub, ensuring accuracy, timeliness, and regulatory compliance across all applications.
• Allocate workload across the team and monitor SLA adherence to maintain consistent processing standards.
• Oversee application review and document verification processes, ensuring robust compliance checks and data integrity within admissions systems (CRM/LMS).
• Approve conditional and confirmed enrolment offers in line with established admissions criteria and regulatory requirements.
• Act as the primary escalation point for complex or high-risk learner cases, ensuring appropriate resolution and stakeholder alignment.
• Conduct regular quality reviews to ensure consistency, accuracy, and full adherence to admissions policies and internal guidelines.
• Suitability Assessment & Interview Support
• Lead and standardise structured suitability assessments within the Hub, ensuring fairness, consistency, and regulatory alignment.
• Conduct and oversee suitability interviews to evaluate student motivation, programme fit, academic readiness, and language proficiency.
• Review and approve assessment outcomes completed by team members, ensuring quality and defensible decision-making.
• Ensure accurate documentation of assessment results within admissions systems, maintaining audit readiness.
• Manage assessment workflows and scheduling to ensure timely completion in line with agreed SLAs.
Key Result Areas
• Timely and accurate processing of learner applications in line with agreed SLAs.
• High-quality, compliant admissions decisions supported by robust documen
📌 Associate Manager (Gurugram)
🏢 GEI
📍 Gurugram
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