APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: ServiceNow ITSM Developer

Location: Hyderabad/Pune
Key Responsibilities
- Design, develop, configure, and maintain ServiceNow ITSM modules including:
- Incident Management
- Problem Management
- Change Management
- Request Management
- Service Catalog
- Knowledge Management
- Develop and customize ServiceNow applications using:
- Business Rules
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- Flow Designer
- Workflow
- Configure Service Catalog items, Record Producers, and Catalog Workflows.
- Develop and maintain integrations using REST/SOAP APIs and IntegrationHub.
- Create and maintain reports, dashboards, and performance analytics.
- Troubleshoot platform issues and provide technical support.




- Participate in requirement gathering, solution design, development, testing, and deployment activities.
- Follow ServiceNow development best practices and governance standards.
- Collaborate with business stakeholders, architects, and support teams to deliver scalable solutions.

Required Skills
- Robust experience in ServiceNow ITSM implementation and customization.
- Hands-on experience with JavaScript and ServiceNow scripting.
- Expertise in:
- GlideRecord
- GlideAjax
- Scripted REST APIs
- ACLs
- Data Policies
- Transform Maps
- Import Sets
- Experience with Flow Designer and IntegrationHub.
- Good understanding of ServiceNow platform architecture.
- Experience with update sets, source control, and release management.
- Knowledge of Agile/Scrum methodologies.

Mandatory Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)

We are commi

📌 ServiceNow ITSM Developer (Pune)
🏢 APN Consulting
📍 Pune