Purpose of the Role
The role is responsible for leading the plant's Operations Quality support functions with a focus on Material Engineering, Laboratory Operations, Failure Analysis, Metrology, Calibration Management, Quality Systems Governance, and Continuous Quality Improvement.
The incumbent will drive quality excellence across manufacturing operations by ensuring robust material testing, product compliance, measurement system integrity, regulatory adherence, customer satisfaction, and deployment of world-class quality practices.
The role will also be accountable for NABL laboratory operations, metallurgical and polymer testing, calibration systems, IATF 16949 compliance, deviation management, and quality capability enhancement across the plant.
Key Responsibilities
Material Testing & Failure Analysis
- Lead metallurgical, polymer, chemical and fluid testing activities for manufacturing operations.
- Drive material characterization, microstructural evaluation, mechanical property testing and failure investigations.
- Conduct root cause analysis for field failures, warranty issues,



manufacturing defects and customer complaints.
- Provide technical recommendations for material selection, surface protection systems, coatings and process improvements.

Laboratory Management
- Manage NABL-accredited laboratory operations and ensure compliance with applicable testing standards and quality requirements.
- Establish and maintain testing methodologies, laboratory controls and validation systems.
- Drive continual improvement in laboratory capability, testing efficiency and technical competency.

Metrology & Calibration
- Ensure effective calibration and upkeep of gauges, measuring equipment, inspection instruments and fixtures.
- Strengthen Measurement System Analysis (MSA) practices to ensure accuracy and reliability of inspection systems.
- Drive measurement capability improvements aligned with IATF 16949 and quality standards.

Quality Systems & Compliance
- Govern an

📌 DGM - Operations Quality (Sanand)
🏢 TataMotors
📍 Sanand