Company Name: VARITE India Private Limited

About The Client:

A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.
About The Job:
- Provide technical production support, administration, integration support, and service readiness activities for UKG/Kronos Workforce Management solutions while ensuring system stability, performance, and availability.
- Experience: 8+ Years
- Shift Time: 1:00 PM – 11:00 PM

Essential Job Functions:

Transition & Service Readiness




- Participate in transition planning and knowledge transfer activities.
- Review technical architecture, integrations, interfaces, customizations, and security configurations.
- Validate technical documentation, operational procedures, and monitoring processes.
- Identify technical risks and recommend mitigation strategies.
- Ensure operational readiness before transition to steady-state support.

Technical Production Support
- Provide Level 2 and Level 3 technical support for Kronos/UKG Workforce Management.
- Troubleshoot application, integration, interface, and performance issues.
- Perform Root Cause Analysis (RCA) and implement permanent fixes.
- Support production deployments, patching, upgrades, and release activities.
- Monitor application health and proactively address technical issues.
- Ensure high system availability and performance.

Integration & Technical Administration
- Support and maintain integratio

📌 Kronos (UKG) - Technical (Hyderabad)
🏢 VARITE
📍 Hyderabad