Company Name: VARITE India Private Limited

About The Client:

Client is a leading global provider of technology-enabled business process outsourcing solutions. The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering transformative customer experience for clients.
About The Job:
- We are looking for candidates with​. at least 1 year of experience in international chat and email supportWe are looking for candidates with The ideal candidate should have strong written communication skills and be comfortable working in US and rotational shifts.

Essential Job Functions:
- Handle customer queries through international chat and email support.
- Provide accurate, professional, and timely responses to customers.
- Understand customer concerns and provide appropriate resolutions.
- Maintain a high level of customer satisfaction and service quality.




- Follow company processes, communication guidelines, and quality standards.
- Meet defined productivity, quality, and turnaround-time targets.
- Maintain proper documentation of customer interactions.
- Be flexible to work in US shifts, rotational shifts, and weekly off rotations.

Qualifications:

Eligibility Criteria
- Minimum 1 year of experience in international chat and email support.
- Strong written and verbal communication skills.
- Good typing speed and proficiency in English.
- Comfortable working in US / rotational shifts.
- UG candidates are also eligible .
- Candidates should be customer-focused, adaptable, and comfortable working in a quick-paced environment.

Shift & Work Requirements
- US Shift
- Rotational Shifts

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

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📌 International Chat (Bengaluru)
🏢 VARITE
📍 Bengaluru