Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Google Cloud Compute Services

Good to have skills : Kubernetes

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.




- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Compute Services.
- Good To Have Skills: Kubernetes.
- Robust knowledge of cloud infrastructure management and deployment strategies.
- Experience in troubleshooting and resolving complex application and infrastructure issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to analyze logs and system metrics to identify root causes and implement corrective actions.

Additional Information:

📌 Google Cloud Compute Services (Bengaluru)
🏢 Accenture
📍 Bengaluru