Description
Product Quality Engineer (NPDI)

Drive product field quality improvements. Provide direction and support for implementation and continued use of tools and methods utilized in the improvement of system reliability. Lead implementation and apply advanced quality processes, methods and tools for all new product development programs. Develop and report critical product metrics for warranty and reliability tracking and projections. Effectively work across all product development areas in the company to drive and sustain a robust quality culture across the overall organization. Lead, coordinate and support multiple quality improvement projects across various departmental areas, driving short term and long term, sustainable corrective actions to address product and process issues.

RESPONSIBILITIES
- Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly.
- Lead cross-functional teams to implement corrective actions through problem solving process.



Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
- Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
- Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems.
- Support product transfer process and assist with product audit feedback and early field issue reporting.
- Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management.
- Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacti

📌 Manufacturing Quality Specialist (Pune)
🏢 Vertiv Group
📍 Pune