Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- We are seeking a highly skilled and experienced Nexthink Tool Specialist to join our Digital
- Workplace team.
- The ideal candidate will have deep expertise in Nexthink modules {Sense,
- Act, Engage, (Flow & App Ex will be an edge)}, solid endpoint management capabilities,
- and a proven track record in analytics, problem management, governance, and stakeholder
- engagement. This role is critical in driving proactive IT support, enhancing user experience,
- and ensuring operational excellence across the enterprise.
Essential Job Functions:
Nexthink Platform Management
- Administer and optimize Nexthink modules: Sense, Act, Engage primarily.
- Remain onboard with the platform innovation, enabling enhancements and integration
- with other enterprise solutions.
- Design and deploy remote actions and campaigns to improve endpoint health and user experience.
- Create dashboards and reports for real-time visibility into digital experience metrics.
Endpoint Management
- Monitor and manage endpoint performance using Nexthink and complementary tools
- (e.g., Systrack, Intune, SCCM).
- Implement automation for patch compliance, software deployment, and asset
- utilization.
- Troubleshoot and resolve endpoint issues proactively and reactively.
Problem Management
- Analyze incident trends and root causes using Nexthink insights.
- Collaborate with L2/L3 support teams to implement permanent fixes
Qualifications:
-
📌 Nexthink Tool Specialist (India)
🏢 VARITE
📍 India