Company Name: VARITE India Private Limited

About The Client:

Client purpose is to be the “Driver in Driverless Car” for Global Enterprises by applying next-generation design, architecture and engineering services, to deliver scalable and sustainable software and technology solutions. Customer centricity is foundational to Client, and is reflected in the Client’Front2BackTM Transformation approach. Front2BackTM uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Client’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Client’ core reference architectures and tools, speed and innovation with domain expertise and specialization , combined with an integrated sustainability and purpose-led approach across its operations and solutions are key to building strong relationships with marquee clients.
About The Job:




- As a part of MS VMware and Horizon VDI support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Horizon VDI and VMware vSphere to provide services for global customers. Candidate should have a solid customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly.

Essential Job Functions:
- Resolve customer’s issues via telephone, email, or remote sessions.
- Identify and escalate issues in a timely manner to vendor according to process guidelines.
- Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
- Collaborate with other technology teams in diagnosing and isolating the cause of complex issues.
- Maintain quality on case documentation, SLA timeframes and operational metrics.
- Performs within the Pr

📌 Horizon VDI Specialist (Bengaluru)
🏢 VARITE
📍 Bengaluru