ServiceNow ITSM (Pune)

ServiceNow ITSM (Pune)

09 Sep
|
APN Consulting
|
Pune

09 Sep

APN Consulting

Pune

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: ServiceNow Developer

Location: Pune (Hybrid)

Job Description

Key Responsibilities
- Develop, configure, and customize ServiceNow ITSM applications including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
- Design and develop responsive Service Portal widgets, pages, themes, and custom components.
- Create and maintain Catalog Items, Record Producers, UI Policies, Client Scripts, Business Rules, Script Includes, ACLs, and Flow Designer workflows.
- Develop and enhance custom applications using ServiceNow best practices.
- Work on integrations using REST/SOAP APIs, Integration Hub, and MID Server.
- Configure Service Catalog workflows and automate business processes.




- Collaborate with business stakeholders for requirement gathering, gap analysis, and solution design.
- Support Agile/Scrum activities including sprint planning, daily stand-ups, and defect resolution.
- Perform unit testing, code review, deployment, and production support activities.
- Optimize portal performance, usability, and user experience.
- Maintain platform security, data integrity, and compliance standards.
- Prepare technical documentation and knowledge transfer documents.

Required Skills
- Robust experience in ServiceNow ITSM modules.
- Hands-on experience in Service Portal development.
- Good knowledge of JavaScript, AngularJS, HTML, CSS, and Bootstrap.
- Experience with Glide APIs, Jelly scripting, and ServiceNow scripting.
- Knowledge of Flow Designer, Integration Hub, and Workflow Editor.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel v

📌 ServiceNow ITSM (Pune)
🏢 APN Consulting
📍 Pune

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