Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

SOC Analyst
Job Description:

Job Title
Security Operations Center (SOC) Analyst

About the Department
Information Security - Security Operations Center (SOC). The SOC is the front line of Sagility’s cyber-defense, providing 24x7 monitoring, detection, triage, incident response and threat analysis across all operating geographies (India, Philippines, Jamaica, Colombia and the USA).

Job Role
A hands-on Security Operations resource responsible for monitoring, analyzing and responding to security events and incidents, spanning Tier 1 (monitoring & triage) and Tier 2 (investigation & response) activities. Key focus areas:




- Daily events log analysis and security alerts/alarm handling from the SIEM.
- Monitor and analyze IPS threat feeds, endpoints, network, cloud and email for indicators of compromise.
- Triage, investigate and drive incidents to closure with zero misses and 100% SLA adherence.
- Conduct forensic triage and support vulnerability assessment closure.

Shift
Rotational shifts, including night shifts, to support 24x7 SOC coverage
Location
India (Bangalore preferred) - supporting Sagility’s SOC operations globally

Responsibilities
Responsibilities grow in depth and autonomy from Tier 1. Common duties apply for the Tier 1 sections define explicit demarcation.
- Protect the organization’s assets by upholding the principles of the Quality Information Security Management System (QISMS).
- Ensure confidentiality, integrity and availability of information, that is critical to Sagility’s business functions and cl

📌 SOC Analyst (Bengaluru)
🏢 Sagility
📍 Bengaluru