Senior IBM Netcool, Opsview, Service Now (Bengaluru)

Senior IBM Netcool, Opsview, Service Now (Bengaluru)

09 Sep
|
VARITE
|
Bengaluru

09 Sep

VARITE

Bengaluru

Company Name: VARITE India Private Limited

About The Client:

A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.

About The Job:
- Experience Required: 8 to 12 years
- Requirements: Windows, Client Netcool, Opsview, monitoring and Service Now
- We are looking for a skilled Network Monitoring Engineer with robust experience in ESM monitoring tools such as Client Netcool Omnibus, ITNM, Netcool Network Management (Netcheck) along with exposure to DX NetOps / CA Performance Management / Opsview.




- The candidate will be responsible for monitoring, managing, and supporting enterprise network infrastructure, ensuring high availability and proactive issue resolution across network devices like routers and switches.

Essential Job Functions:
- Monitor and manage enterprise network infrastructure using Netcool/ITNM/Netcheck.
- Configure, maintain, and optimize event correlation and alerting rules.
- Perform root cause analysis (RCA) for network incidents and outages.
- Work on alarm reduction, noise suppression, and automation.
- Monitor network devices (routers, switches) using DX NetOps / Opsview.
- Generate and analyze performance and availability reports.
- Collaborate with NOC, infrastructure, and application teams for issue resolution.
- Ensure adherence to SLA and incident management processes.
- Participate in 24x7 support (if required).

Qualifications:

Primary Skills (M

📌 Senior IBM Netcool, Opsview, Service Now (Bengaluru)
🏢 VARITE
📍 Bengaluru

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