Date Of Requisition
8th Sept 2025
ECMS REQ ID/ Unique ID
NA
Number of Openings
1 India
Country
India
Detailed JD (Roles and Responsibilities)
• 4+ years of experience in telecom billing operations or TEM platform support (Calvi preferred).
• In-depth knowledge of the Calvi TEM platform architecture, configuration, data handling, and user management from a vendor perspective.
• Knowledge of SLAs, OLAs, and enterprise customer service models.
• Experience in handling enterprise customer billing cycles, invoice processing, and telecom usage data delivery.
• Proficient in file transformations, data validation, and structured formats (CSV, XML, JSON).
• Familiarity with telecom billing systems (e.g., CSG, Amdocs, Ericsson BSCS, Netcracker, or in-house systems).
• Robust SQL skills for data queries and reconciliations.
• Understanding of CDRs, usage classification (voice/data/roaming), and telecom tax & regulatory charges.
• Familiarity with SFTP, middleware tools,
and data flow integration mechanisms.
• Experience working with ServiceNow, Jira, or similar tools for incidents and change tracking.
• Comfortable working under SLAs and high-volume enterprise account expectations.
Total Experience
4 to 15 years
Relevant Experience
4 to 12 years
Mandatory skills
Telecom OSS BSS
Desired skills
Development & Scripting experience
Domain (Industry)
Telecom OSS
Work Location
India
Background checK (Before onboarding / After onboarding)
Before onboarding
BGV Vendor
NA
Mode of Interview- Telephonic/Face to Face/Video Interview
Telephonic/Video Interview
WFO / WFH / Hybrid
Hybrid WFO as per Infosys policy
Shift Details (Time)
General Shifts
Client BTP / SHTP (onsite)
NA
Max Vendor Rate as per Work location currency
India --> 8000 - 10000 INR per day , or as per market rate
📌 Calvi Tem (India)
🏢 Clifyx
📍 India