1. Practice Growth and Revenue Leadership
- Define and execute the ENUC BPS growth strategy across existing accounts, priority prospects and global markets.
- Own practice-level pipeline creation, opportunity qualification, deal conversion, bookings and revenue growth.
- Partner with account and sales leaders to develop account expansion plans, whitespace strategies and proactive propositions.
- Build senior relationships with client executives and position the practice as a business transformation and operations partner.
- Drive growth through a balanced portfolio of large deals, account mining, repeatable offerings and partner-led opportunities.

2. BPS/BPO Solutioning and Presales
- Lead solution strategy and design for complex, multi-tower BPS/BPO, managed services and transformation opportunities.
- Orchestrate domain, consulting, delivery, technology, AI, commercial and transition teams through the pursuit lifecycle.
- Design target operating models covering people, process, technology, governance, location, controls and service management.




- Create compelling value propositions, transformation roadmaps, business cases, pricing constructs and executive narratives.
- Lead client workshops, solution presentations, due diligence, proposal defence and senior-level deal governance.

3. AI-led and Agentic Transformation
- Define the AI and Agentic AI agenda for ENUC business operations, with explicit use cases, value pools and adoption pathways.
- Build solutions that combine process redesign, GenAI, intelligent automation, process intelligence, analytics and human-in-the-loop controls.
- Develop agentic operating models for areas such as customer operations, case management, service desk, field support, revenue operations, procurement and back-office services.
- Convert emerging technologies into practical, secure and scalable BPS propositions with measurable productivity, experience, revenue and risk outcomes.
- Create reusable assets, accelerators, demonstrations an

📌 Practice Head (Nagpur)
🏢 WhiteSlips Job Management Consultants
📍 Nagpur