09 Sep
|
VARITE
|
Bengaluru
Company Name: VARITE India Private Limited
About The Client:
Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused social media platform that works through websites and mobile apps. The platform is primarily used for qualified networking and career development.
About The Job:
- At Client, we trust each other to do our best work where it works best for us and our teams. The Administrative Services Consultant is a member of our Customer Success Organization driving value through administrative tasks on behalf of our customer.
- The Admin Services Consultant works closely with our Customer Success Managers & Consultants to deliver product & administrative tasks during customer onboarding and throughout the customer lifecycle.
- The ideal candidate will be a good communicator with strong organizational & prioritisation skills, excellent attention to detail and be able to manage a high volume of parallel activities.Hybrid - Bangalore (3 Days WFO - (Tuesday,
Wednesday & Thursday)
Essential Job Functions:
- Develop a deep understanding of Client’s Talent Solutions product suite in particular the administrative features in our Learning and Hiring products
- Partner with account teams to understand customer requirements & deliver administrative tasks on behalf of our customers
- Clearly communicate with customer success teams on timeline & feasibility of customer requests
- Effectively manage incoming requests in our CRM, updating task status, logging updates and prioritising workload based on customer needs
- Partner with our customer success teams on how to optimize workflows and task delivery
- Collaborate with cross functional teams including Sales, Customer Success Managers, Implementation Consultants, Customer Support on requests ensuring high level of customer satisfaction
Qualifications:
- Bachelor’s Degree or equivalent experience
- 5
📌 Administrative Services Associate (Bengaluru)
🏢 VARITE
📍 Bengaluru