APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: ServiceNow ITSM Integration Specialist

Location: India (any location)

Job Description
- Design, develop, and support ServiceNow ITSM solutions across Incident, Problem, Change, Request, Knowledge, and Service Catalog modules.
- Develop and maintain integrations between ServiceNow and third-party applications using REST, SOAP, IntegrationHub, MID Server, and Web Services.
- Create and customize Business Rules, Client Scripts, UI Policies, Script Includes, Scheduled Jobs, Flow Designer Flows, and Workflows.
- Implement and support inbound and outbound integrations with monitoring, HR, ERP, CMDB, cloud, and enterprise applications.
- Develop and troubleshoot APIs, data transformations, import sets, transform maps,



and data synchronization processes.
- Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
- Configure and maintain Service Catalog items, Record Producers, Approval Workflows, and SLAs.
- Support CMDB integrations and data management activities.
- Perform unit testing, integration testing, UAT support, and production deployments.
- Troubleshoot platform issues, integration failures, and performance bottlenecks.
- Follow ServiceNow development best practices, governance, and security standards.
- Create technical documentation, integration design documents, and knowledge articles.

Required Skills
- 6+ years of hands-on experience in ServiceNow Development and ITSM.
- Robust knowledge of Incident, Problem, Change, Request, Knowledge, and Service Catalog modules.
- Expertise in JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts,

📌 ServiceNow ITSM Integration Specialist (Bengaluru)
🏢 APN Consulting
📍 Bengaluru