Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our creative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.




Your Impact Shapes the World at Caterpillar Inc
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
We are seeking a skilled hands-on IT Analyst Technical Infrastructure (ITSM reporting/SLM Metrics) to join our ITSM team – Caterpillar IT, India GCC.
The role involves design, develop, deploy and maintain enterprise ITSM data, analytics, reporting, automation and AI capabilities. The role will support ServiceNow reporting and Platform Analytics, Snowflake data structures, Power BI dashboards, Python/SQL-based automation, service-level metri

📌 IT Analyst Technical Infrastructure (Bengaluru)
🏢 Caterpillar
📍 Bengaluru