Monitoring Engineer - Knowledge and skills needed to fill the job
Level of education
Bachelor’s degree in Computer Science, Engineering, or related field.
Level of knowledge of foreign languages
English - advanced
French - beginner
Job Purpose
Experience, knowledge and behaviors required
You will serve as the technical and functional administrator for the monitoring solutions used for end-to-end supervision of the bank's services (application & infrastructure).
As a monitoring specialist, you will maintain, develop and implement the monitoring of the systems (using the monitoring tools capabilities or custom scripts), working closely with IT application administrators, infrastructure engineers, architects and security teams.
Responsibilities
Deploy and configure the monitoring tool components (server, agents & integrations/collectors) ;
Monitor the availability, performance, stability and reliability of the solutions under your responsibility ;
Design, maintain and evolve the monitoring systems:
Build and maintain dashboards,
alerting thresholds, notifications
Ensure complete visibility across infrastructure, applications, and services
Standardize monitoring across environments
Develop and implement applicative and infrastructure monitoring requests
Tune alerts to eliminate false positives and reduce noise ; ensure alerts are meaningful, actionable, and tied to business impact
Develop scripts to enhance monitoring capabilities and enable automatic remediation of errors;
Support IT teams during root cause analysis and impact analysis of incidents and problems;
Participate as a member of the project team;
Contribute to continuous improvement of the solutions and processes;
Drive the adoption of monitoring throughout the bank to proactively identify service degradation issues and anticipate outages;
Participate in the on-call duty and share it with other team members.
Requirements
At least 2 years of experience as a sys
📌 Lead Software Engineer (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru
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