The Role

The Manager, Network Operations leads the operational core of the network organization, reporting to the Head of Network. The role covers two areas: the network business functions that keep the organization accountable and running, and the daily network operations that keep the setting healthy. The manager works directly with the Head of Network on budget and forecasting and leads a distributed team across Canada, the US, and India.

Responsibilities

Network Business Functions

Lifecycle management across network assets and services
Financial forecasting and budget ownership
Invoice approvals
Purchasing for Operations and on behalf of the Cloud, Access & Edge, and DC/Campus/Colo teams
CMDB integration and compliance
Circuit management

Network Operations

This Manager Runs The Team That Is Responsible For

Triage daily alarms across the environment: fix or escalate
Run the daily morning huddle to review all open alarms
Administer the network intelligence and monitoring systems: Kentik, LogicMonitor, NodePing, and Forward Networks




Administer the out-of-band management network
Sit in on all major changes to facilitate and log activity
Track and log all outages
During outages, use the intelligence tools to provide engineers the data needed to speed recovery
Establish a follow-the-sun model that delivers a daily report ready for hand-off at the morning huddle and extends triage coverage across more of the day

Team Management

Leads a distributed team across Canada, the US, and India, including internal network operations staff, contracted engineers, and contracted remote-hands function.

Requirements

What We are looking for:

Successful history of lifecycle management, budget, and forecasting
Experience with 24/7 critical network operations, monitoring, and incident response
Proven staff management experience with a distributed team

About Mobility Global

Mobility Global is a leading provider of automotive market intelligence, forecasting, and strategi

📌 Network Operations Manager (Gurugram)
🏢 Mobility Global
📍 Gurugram