Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The Network L3 SME is responsible for delivering advanced technical support, expert-level troubleshooting, and operational leadership across complex enterprise network environments.
- The role serves as the senior escalation point for critical network incidents, drives root cause analysis for recurring issues, supports operational and project-led changes, and ensures reliable, secure, and high-performing network services across LAN, WAN, Data Center, Cloud, SD-WAN, Security, and Application Connectivity domains.
- The successful candidate will own complex Level 3 incidents, support enterprise network infrastructure, and provide technical leadership to operational teams while ensuring adherence to SLA commitments and governance standards.
Essential Job Functions:
- Own and resolve complex Level 3 network incidents across routing, switching, WAN, LAN, SD-WAN, cloud networking, firewall, security, load balancing, and data center network domains.
- Act as the technical escalation point for Level 2 teams, providing expert guidance, troubleshooting direction, validation, and resolution ownership.
- Support configuration, troubleshooting, and operational management of enterprise network hardware, software, security controls, and connectivity services.
- Coordinate with onsite teams, third-party vendors, hardware maintenance providers, and customer stakeholders for physical network issues, installations, break-fix acti
📌 Router Management (Noida)
🏢 VARITE
📍 Noida