Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.
- Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning.
- Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
- Schedule weekly vendor meetings to discuss on daily issues if any.
- Maintaining / preparing monthly attendance summary record for salary.
- Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
- Developing and mentoring current and subordinate vendor staff




- Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
- Assisting in preparing and developing the documentation of standard policies and procedures
- Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
- Manage landscaping and gardening.
- Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
- Prepare and implement various checklists, at the frequency instructed in the suggested formats.
- Ensure the housekeeping staff is well groomed.
- Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
- Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
- Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

Location:

On-site –Mumbai, MH
Scheduled Weekly Hours:

48
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