APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Job Title: ServiceNow Developer – ITSM with Now Assist

Experience: 8+ Years

Location: PAN India

Job Summary
- We are seeking an experienced ServiceNow Developer – ITSM with Now Assist to support and enhance ServiceNow ITSM solutions with a focus on Now Assist capabilities.
- The ideal candidate will be responsible for resolving incidents related to Now Assist Skills, implementing minor enhancements, troubleshooting issues, and collaborating with cross-functional teams to improve platform performance and user experience.

Key Responsibilities
- Resolve incidents and service requests related to ServiceNow Now Assist Skills.
- Perform basic troubleshooting and root cause analysis for Now Assist and ITSM-related issues.




- Implement small configuration changes, including:
- Prompt updates for Now Assist Skills
- Workflow modifications
- Minor integrations and configuration enhancements
- Monitor platform performance, review system logs, and identify opportunities for optimization.
- Test configuration changes in non-production environments and support deployment activities.
- Document technical changes, configurations, and troubleshooting steps.
- Collaborate with ServiceNow developers, ITSM teams, platform administrators, and business stakeholders to deliver enhancements.
- Follow ServiceNow development best practices and change management processes.
- Participate in code reviews, defect resolution, and continuous improvement initiatives.

Required Skills
- 8+ years of hands-on experience with ServiceNow Development.
- Solid experience in ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge Managemen

📌 ServiceNow developer ITSM with Now Assist (Bengaluru)
🏢 APN Consulting
📍 Bengaluru