Job Title
B2C Sales Manager – US Process

Job Description
SS Tech Services is looking for an experienced B2C Sales Manager – US Process to lead and manage our international sales team at our Noida office.
The ideal candidate should have a strong background in International B2C Sales / US Process, with proven experience in team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure.
The role involves managing a team of 25+ sales professionals, driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets.

Key Responsibilities
Lead, manage, and motivate a team of 25+ B2C sales professionals
Drive US B2C sales and achieve monthly and quarterly revenue targets
Monitor key sales metrics including conversion rate, productivity, revenue, average sales value, and target achievement
Develop and execute strategies to improve sales performance and conversions
Conduct regular call reviews, sales meetings, coaching sessions, and performance reviews




Train and coach team members on sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closure
Identify performance gaps and implement appropriate improvement plans
Support the team with escalations and high-value deal closures
Prepare and analyze sales reports, forecasts, and performance metrics
Ensure high-quality customer interactions and adherence to process standards
Coordinate with internal teams to achieve overall business objectives
Must-Have Qualifications
5+ years of experience in International B2C Sales
Minimum 2–3 years of experience in Sales Team Management
Proven experience managing a team of 20–25+ sales professionals
Strong experience in US Process / International BPO / Voice Sales
Proven track record of achieving sales and revenue targets
Excellent verbal and written English communication skills
Robust negotiation, objection-handling, upselling, and closing skill

📌 C Sales Manager-US Process (Noida)
🏢 SS Tech Services
📍 Noida