14+ years overall, with 8+ years of strong hands-on technical EUC experience
Location: Trivandrum / Chennai / Hyderabad
Job Description
Manage end-to-end EUC / Digital Workplace service delivery with strong technical ownership.
Strong overall understanding of EUC architecture, with deep expertise in at least 2 core EUC technologies/domains.
Provide technical leadership across areas such as Intune, SCCM/MECM, AVD, Citrix, Windows, Active Directory, Entra ID, Microsoft 365, Autopilot and Endpoint Security.
Lead technical teams, manage escalations and ensure adherence to SLA, KPI and service quality targets.
Drive EUC transformation, automation, modernization and continuous improvement initiatives.
Manage client stakeholders, vendors and senior technical teams with exceptional communication and presentation skills.
Conduct service reviews, governance meetings and performance reporting.
Mentor technical teams and drive technical upskilling and capability development. Required Skills
14+ years of overall IT experience with 8+ years of hands-on EUC technical experience.
SME/SRE-level technical depth with delivery/service management experience.
Strong understanding of EUC / Digital Workplace architecture.
Expertise in 2 or more core EUC skill areas.
Strong experience in technical delivery, team management and client handling.
Positive understanding of ITIL, SLA/KPI management and ITSM processes.
Exceptional communication, stakeholder management and problem-solving skills.
Strong experience in EUC transformation, automation and modernization.
Skills
Delivery Manaagement, EUC
📌 Delivery Manager-EUC (Chennai)
🏢 UST
📍 Chennai
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