Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The role focuses on ensuring the secure, reliable, and compliant operation of the Microsoft 365 ecosystem, including Teams, SharePoint Online, OneDrive, Planner, and Bookings. Core responsibilities include leading lifecycle management, implementing governance controls, optimizing licensing, and enabling the business to maximize the value and adoption of M365.
Essential Job Functions:
- Provide 2nd/3rd-level support for M365 services (Teams, SharePoint Online, OneDrive, Planner, Bookings)
- Execute incident, problem,
and change management (ITIL framework)
- Perform configuration and policy management (Teams policies, sharing, DLP, retention, access models)
- Conduct service monitoring, health checks, and quality assurance
- Manage license allocation, analysis, and optimization (E1/E3/E5 + add-ons such as Teams Phone, Power Automate, Viva)
- Maintain documentation, SOPs, runbooks, and knowledge articles
- Service Design & Governance
- Develop and maintain service architecture, service catalog entries, RACIs, and operating models
- Implement governance: naming, provisioning, lifecycle, sensitivity labels, retention, data access
- Contribute to security/compliance controls (Conditional Access, DLP, retention, sensitivity labels)
- Support release management, feature rollouts, and M365 roadmap evaluation
- Business Enablement & Consulting
- Advise stakeholders on M365 standard solution design
- Collaborate with pro
📌 Service Engineer (Pune)
🏢 VARITE
📍 Pune