Role - Lead Solution Engineer

US Shift 6PM - 3AM | Individual Contributor

Experience: 4 to 6 years

Location - Chennai & Work from Office

About The Role

We are looking for a strong individual contributor who can independently own the technical side of sales opportunities across the US market.

You will work closely with Account Executives and take ownership of demos, POCs, RFPs, technical discovery, solution design, integrations, and implementation scoping.

This is not just a demo role. We are looking for someone who is hands on, technically strong, comfortable with customers, and ready to step into complex evaluations when required.

What You Will Do

Lead tailored product demos across CX, EX, and related use cases
Build customized POCs based on prospect requirements
Own RFP and RFI responses end to end
Lead technical discovery and implementation scoping calls
Create SOWs and solution documentation
Design solutions involving APIs, webhooks, SSO, CRM, BI, and other integrations
Handle technical, security, and compliance discussions confidently




Scope migrations from competing platforms
Support SMB to mid-market opportunities and multi-stakeholder evaluations
Build reusable demo assets and enablement material for the sales team

What We Are Looking For

4 to 6 years of Solutions Engineering or Pre Sales experience in B2B SaaS
Experience working with US customers
Strong understanding of SaaS integrations and solution architecture
Good understanding of HTML and CSS
Robust demo, discovery, and customer communication skills (non-negotiable)
Excellent written communication for RFPs, SOWs, and technical documentation
Ability to manage multiple deals, priorities, and deadlines independently
High ownership and a proactive mindset
Experience in CX, VoC, survey, or feedback platforms is a plus
The kind of technical credibility and presence that makes AEs want you on their deals

This Role Will Suit You If

You enjoy owning opportunities independently, getting hands on with

📌 Lead Solution Engineer (Chennai)
🏢 SurveySparrow
📍 Chennai