An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The ServiceNow L3 Developer is responsible for advanced development, configuration, and maintenance of the ServiceNow platform.
- This role involves leading complex projects, providing technical expertise, and ensuring the platform meets the evolving needs of the organization with a solid focus on AI-driven solutions and platform capabilities.
Essential Job Functions:
- Advanced Development and Customization: Lead the development and customization of ServiceNow applications.
- Complex Workflow Automation:
Design and implement complex automated workflows and processes to enhance operational efficiency.
- Integration Management: Oversee the integration of ServiceNow with other enterprise systems using web services, APIs, and other integration tools.
- AI: Hands-on experience with ServiceNow AI features, including Now Assist, Agentic Workflows and AI Control Tower.
- Technical Leadership: Provide technical leadership and mentorship to junior developers.
- Troubleshooting and Optimization: Analyze and resolve advanced technical issues related to ServiceNow applications and integrations and optimize system performance.
- Documentation and Standards: Develop and maintain comprehensive technical documentation, including design specifications. Ensure adherence to coding standards and best practices.
- Stakeholder Collaboration: Collaborate with business stakeholders to gather requirements, provide technical guidance