Key Responsibilities
- Plan and execute installation activities at customer sites.
- Coordinate with SG assured processors and processing plants to ensure timely supplies.
- Support and collaborate with authorized service partners for smooth execution.
- Conduct site measurements, pre‑installation surveys, and post‑installation services including CAPA.
- Perform post‑installation audits, prepare checklists, and validate sites.
- Manage project validation, issue completion certificates, and collect customer testimonials.
- Provide technical inputs and assist in planning, scheduling, and installer management.
- Inspect site progress at various stages to ensure readiness and quality.

Key Result Areas (KRAs)
Installation Management
- % of schedule adherence vs actuals
- Number of sites visited per day for measurements
- Number of error‑free installations

Authorized Service Partners (ASP) Management
- Manhours spent on training ASP installers
- Number of ASPs onboarded within assigned territory
- % of error‑free installations by ASP partners





Site Validation & Customer Testimonial
- % of error‑free measurements
- Number of sites validated post installation with checklist
- Number of customer testimonials collected

Installations Handled (Product‑wise)
- Railings
- Shower Enclosures
- UPVC & Aluminium Windows

General Context
- Provide technical inputs for installation services.
- Assist in execution, planning, scheduling, site surveys, and measurements.
- Conduct inspections at various stages of site progress.

Activities & End Purpose
- Deliver delightful customer experiences through seamless installations.
- Ensure error‑free measurements and installation quality.
- Improve service levels by setting benchmarks in installation.
- Appoint and train service partners and their installers.

Qualifications & Experience
- Diploma in Civil Engineering.
- Willingness to undertake intensive travel to customer sites.
- Ability to collaborate with civil teams for site readiness.

📌 Installation Manager (Mumbai)
🏢 Saint Gobain India
📍 Mumbai