Request Information

Information Technology_IND - IND_Developer

1

3

30

7/31/2026

1/31/2027

45.00

Katara, Nipun

10876021

Rs0.00 (Sum of Expense * Quantity of Candidates)

General Information

RGS:10876021

location: Recent Delhi, Chennai

Skills: Nexthink

Experience Required: 4-6

Primary Skills 1. Nexthink Platform Management

• Experience in implementation, configuration, and administration of the Nexthink platform, ensuring optimal performance and integration with enterprise systems.

• Manage platform upgrades, patches, and version enhancements in coordination with vendor support.

• Maintain role-based access, data sources, and connectors as per compliance and security policies.

2. Dashboard and Visualization

• Design and develop custom Nexthink dashboards, campaigns, and score definitions tailored to operational KPIs and user experience goals.

• Leverage Nexthink to build executive-level and operational dashboards for IT, HR, and business stakeholders.

• Automate recurring reports and visual insights on DEX health, device stability,



and performance trends.

3. Use Case Development

• Implement Out-of-the-Box (OOTB) and custom use cases to monitor critical metrics such as login time, application crashes, network latency, patch compliance, and system responsiveness.

• Develop custom scripts and remote actions to automate issue detection and remediation workflows.

• Partner with automation and AI teams to integrate Nexthink events into self-healing workflows via ServiceNow, Power Automate, or Python-based automation.

4. Experience Monitoring & Incident Prevention

• Continuously monitor user experience scores, device health, and incident trends across endpoints.

• Detect and analyze crashes, slowdowns, and anomalies affecting end-user experience, and work with technical teams to drive permanent fixes.

• Conduct root cause analysis (RCA) on recurring experience degradations and recommend preventive measures.

• Identify performance bottlenecks cause

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