Company Name: VARITE India Private Limited

About The Client:

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development, support, and maintenance of automation tools and asset management solutions.
- The role focuses on IT Operations, Asset Management, CMDB, ServiceNow, ITIL processes, and operational automation initiatives.
- The candidate will work closely with stakeholders and technical teams to improve service delivery, reporting capabilities, and operational effectiveness.

Essential Job Functions:




- Optimize Asset Management systems using CMDB, ServiceNow, and related enterprise tools.
- Enhance reporting capabilities and streamline information flow across operational platforms.
- Collaborate with clients and internal stakeholders to understand business requirements and deliver effective solutions.
- Support service delivery teams in meeting and exceeding Service Level Agreements (SLAs).
- Develop, maintain, and enhance automation tools that improve operational efficiency and process accuracy.
- Lead and mentor project teams by communicating goals, metrics, and performance expectations.
- Promote accountability, operational excellence, and continuous improvement practices.
- Drive innovation by introducing current methodologies, automation strategies, and process improvements.
- Leverage ITIL and Agile frameworks to improve operational workflows and service management processes.
- Analyze customer requirements and

📌 Technical Operations Factory-Retrieval systems (Noida)
🏢 VARITE
📍 Noida