Job Description – Customer Relations
Department - Customer Relations
Location - Noida

Job Summary
Customer Relations will be responsible for managing customer relationships, handling orders and customer concerns, coordinating with internal teams, and ensuring a smooth and positive customer experience. The role will also support sales growth, corporate business, and customer engagement activities.

Key Responsibilities
- Handle customer queries, requests, feedback, and complaints.
- Ensure timely resolution of customer issues.
- Maintain customer details and update CRM records.
- Handle customer orders, including corporate, catering, gifting, events, and individual orders.
- Take customer requirements and coordinate order details.
- Prepare menus and quotations as per customer requirements.
- Follow up on orders from booking to delivery.
- Coordinate with Kitchen, Production, Logistics, Finance, Sales, Marketing, and Retail teams.
- Follow up with customers regarding orders, payments, and delivery.
- Support billing, invoicing, and

📌 Customer Relationship Management Executive (Salem)
🏢 L'Opéra, French Bakery Private
📍 Salem