Responsibilities:
- Understand customer requirements and suggest suitable products and solutions.
- Prepare and share quotations and commercial proposals with customers.
- Conduct product demonstrations and explain product features and advantages.
- Coordinate with the internal team for order processing, installation, delivery, and implementation.
- Maintain accurate customer and lead information in the CRM/ERP system.
- Attend customer service requests and coordinate for timely resolution.
- Coordinate warranty, AMC, replacement, and repair-related requirements.
Required Skills:
- Good communication and interpersonal skills.
- Willingness to travel for customer visits, demonstrations, installation coordination, or service requirements.