Job Description - Quality Manager:
Experience: 8+ Years

Department: Quality Assurance / Quality Control & Food Safety

Locations:
- Lucknow - Biscuits Industry only
- Surat - Biscuits Industry only
- Kolkata - Biscuits Industry only
- Haridwar - Biscuits & Chocolate Industry

Job Purpose:
To lead the plant-level Quality Assurance, Quality Control and Food Safety function, ensuring product quality, food safety, regulatory compliance, process control, audit readiness, customer satisfaction and continuous improvement.

Key Responsibilities:
- Lead complete QA/QC and Food Safety operations across the manufacturing plant.
- Ensure compliance with FSSAI, HACCP, GMP, GHP, ISO/FSMS and applicable food-safety standards.
- Monitor IPQC and Finished Goods Quality from raw material/process stages through final packing.
- Ensure product parameters such as weight, moisture, dimensions, colour, texture, breakage, baking parameters, packaging and coding meet specifications.
- Manage FG release, product hold, rejection and disposition as per approved procedures.




- Conduct internal audits and ensure readiness for customer, certification, FSSAI and external audits.
- Drive RCA, CAPA and corrective/preventive actions for quality deviations and customer complaints.
- Analyse customer complaints, identify recurring defects and implement preventive measures.
- Ensure GMP/GHP, sanitation, personal hygiene, pest control and 5S standards across the plant.
- Drive Kaizen, continuous improvement, defect reduction and quality-cost improvement initiatives.
- Develop and implement quality training and competency programs for QA and production teams.
- Prepare and review DQR, WBR, MQR, quality dashboards, CAPA trackers and MIS reports.
- Work closely with Production, Engineering, Stores, R&D; and other departments to resolve quality issues.
- Monitor quality trends, rejection, hold, rework, complaints and Cost of Poor Quality.
- Ensure proper documentation, traceability and adherence to quality pr

📌 Quality Manager (Jammu)
🏢 Sunshine Workforce Solutions
📍 Jammu