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- Requisition Number: 61969
Job Location: Gurgaon, IND
Global Grade: Band 7
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 08/09/2026
Posting End Date: 24/09/2026
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Job Summary
- Control FEMA (Foreign exchange management Act) operations of the payments team and ensure that the established service standards are met.
- Service delivery according to set standards
- Compliance of FEMA regulations, internal operational procedures/Group guidelines & Regulatory requirements.
- Risk assessment & control
- To provide support to all the products and services assigned to them
- To ensure that the standards and benchmarks set for the Sections are being adhered to and to perform the necessary authorizations/checks on the processing.
- To maintain all required controls and procedures.
- To maintain a positive working relationship with personnel of the other Sections/Divisions of the Bank.
Key Responsibilities
Processing Standards & Operational Efficiency
- Ensure that the processing capabilities are geared up to achieve accuracy as per the Service Level standards and strive to exceed the standards.
- Ensure that the regular conduct of operations adhere to the Key Control Standards
- Ensure that Internal & external policies, rules and regulations complied.
- Ensure that all queries related to routine activities are responded to within the time frames pre-specified
Interdependent Co-ordination
- To work closely with the other employees of the team and other centres to enable optimum co-ordination between the functioning of the Sections as well as enable adequate capacity planning to respond to forthcoming business volumes
Escalation
- Keep the Manager, Payments Service Centre advised of the regular operations and in particular, e