Franchise Operations Manager - Roms N Raks

Key Responsibilities
- Manage and support all Roms N Raks franchise outlets.
- Coordinate with franchise partners on daily operational matters.
- Support new franchisees from onboarding to store opening.
- Coordinate store setup, branding, equipment, and other requirements.
- Ensure all franchise outlets follow Roms N Raks SOPs and standards.
- Monitor sales and outlet performance.
- Identify operational and sales issues and provide solutions.
- Support franchisees in improving sales and profitability.
- Coordinate with the purchase and supply teams for stock requirements.
- Coordinate store maintenance and repair requirements.
- Maintain regular communication and good relationships with franchise partners.
- Prepare regular reports on sales, operations, stock, staff, and store performance.
- Follow up on pending issues and ensure timely closure.




- Identify opportunities to improve franchise operations and business performance.
- Travel to franchise locations as required.

Required Skills:
- Positive communication and coordination skills.
- Strong follow-up and problem-solving ability.
- Sales and business understanding.
- Team management skills.
- Good knowledge of MS Excel/Google Sheets.
- Ability to manage multiple outlets.
- Willingness to travel.
- Customer-focused and result-oriented.
- Ability to work independently and take ownership.

Preferred Experience
- 2-5 years of experience in retail, franchise, sales, or operations.
- Experience managing multiple stores/outlets is an advantage.
- Experience in pet retail, FMCG, hospitality, or service businesses is preferred.

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Franchise Coordinator (Kochi)
🏢 Roms N Raks
📍 Kochi