At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless servicesets the bar, and we thrive on big challengestogether. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by contemporary platforms and AI, you’ll do the most meaningful work of your careerand see your impact at scale.
Job Summary:
Essential Job Responsibilities:
- Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship;:
- Drives overall client satisfaction through effective coordination and communication of client deliverables;:
- Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director;:
- Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners;:
- Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Project Manager of Client Services Director;:
- Ensures that an update to date record is maintained with regard to the status of all projects being worked on;:
- Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality.:
- Instils confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering.:
Required Qualifications & Characteristics:
- Bachelor’s degree in Technology, Law, or an equivalent discipline.:
- Minimum 8+ years of experience in eDiscovery Client Services or eDiscovery consulting.:
- Willingness to work in US business hours with flexibility to work on weekends as required.:
- Demonstrated success in the ma
📌 Client Services Project Manager (Pune)
🏢 Epiq Systems
📍 Pune
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