Job Summary

Current Opportunity: Customer Care Representative

Location: Bangalore Hybrid
Shifts: Overnight

Languages required: English

Responsibilities

- Review clinical intakes.
- Identify clients needs and match the appropriate provider with client using our proprietary database.
- Recruit counsellors and attorneys to the Workplace Options network.
- Enter provider information into our database/case management system.
- Maintain strict confidentiality of our clients information.
- Communicate provider information to our clients.
- Proactively manage caseload.
- Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills

- Bachelor s Degree required.
- Able to work in a quick-paced work environment.
- Able to Multitask while maintaining a high level of quality and productivity.
- Able to navigate proficiently in varying databases and on the internet.




- Able to work effectively as a team member in a team environment.
- Proficiency with proprietary and unique software applications.
- Flexibility to adapt to the work volume and flow during peak times.
- Excellent interpersonal, written, and oral communication skills.
- Well-honed research skills - can perform web research creatively, quickly and efficiently.

Privacy Note

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Representative (Bengaluru)
🏢 Workplace Options
📍 Bengaluru