Job Description JD: Account Manager – C2H (Domestic Staffing)
n Role Overview:
nResponsible for managing domestic C2H staffing accounts with a balanced focus on 50% client handling and 50% delivery management .
n Key Responsibilities:
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- Manage client relationships, requirements, SLAs, and escalations.n
- Drive account growth, rate negotiations, and conversions.n
- Lead delivery team to ensure timely and quality closures.n
- Track submissions, interviews, closures, and team productivity.n
- Coordinate onboarding, compliance, and internal stakeholders.n
n Requirements:
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- 6–18 years of experience in domestic IT staffing (C2H) .n
- Robust client-facing, delivery, and team management skills.n
- Good knowledge of IT skills, market rates, and hiring trends.n