XPO India Shared Services
- Position Title:
- Analyst, Financial Systems (Fin IT Ops Support)Division/Organization:
- Technology
- Location:
- Hyderabad, XPO India Shared Services LLPReports to:
- Manager, Financial Systems
- Overview
- Pay, benefits and more.:
We are eager to attract the best, so we offer competitive compensation and a generous perks package, including medical insurance, life insurance, etc.
- Location:Hyderabad
- Timing:3:00 PM IST to 12:00 AM IST
- What you’ll do on a typical day:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.
- Application Support: Provide functional and technical support for Oracle Fusion modules
- Procurement,
- Expense
- Financials (GL, AR, AP, FA and Cash Management)
- Manage and resolve incident tickets within defined SLAs.
- Incident tracking and management on ServiceNow (ITSM Tools)
- Testing & Validation:



Participate in system testing for patches, upgrades, and enhancements.
- Support financial close and reporting activities by ensuring system readiness.
- Monitoring: Support monitoring of system performance, alerts, notification and scheduled processes to ensure smooth operations.
- Documentation: Maintain and update process documentation, support guides and RCA on major incidents.
- Identify recurring issues and propose long-term solutions or process improvements. Provide recommendations/workarounds for identified problems.
- Liaise and act with others (end users, internal teams) for incident management.
- Communication: Communicate with different stakeholders and vendors on technical level. Able to translate the impact of technical issues and concept to non-technical users.
- Support audit requirements and ensure compliance with internal controls and policies.
- What you need to succeed at XPO:

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- Required Education

📌 Analyst, Financial Systems (Hyderabad)
🏢 XPO
📍 Hyderabad