Key Responsibilities
- Welcome and assist patients and visitors professionally
- Handle patient registration and appointment scheduling
- Maintain patient records and front desk documentation
- Answer phone calls and respond to patient inquiries
- Coordinate with doctors, nurses, billing, and other departments
- Manage OPD/IPD patient entries and token systems
- Handle billing coordination and payment collection
- Guide patients regarding hospital services and procedures
- Maintain cleanliness and discipline at the reception area
- Handle emergency situations calmly and professionally
- Ensure proper patient flow and waiting management
Required Qualifications
- Graduate in any discipline preferred
- Diploma/Certification in Front Office or Hospital Management is an advantage
Experience
- Fresher or 1-3 years of experience in hospital/clinic/hotel front office
- Experience in healthcare industry preferred
Required Skills:
- Good communication and interpersonal skills
- Basic computer knowledge (MS Office, Hospital Software)
- Professional appearance and behavior
- Multitasking and time management skills
- Ability to handle patients politely and patiently
- Knowledge of hospital billing and appointment systems preferred
Pay: ₹8,616.90 - ₹12,000.00 per month
Advantages:
- Flexible schedule
- Paid sick time
- Paid time off
Application Question(s):
- computer skills and multi software knowledge
Education:
- Bachelor's (required)
Language:
- English hindi (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
- Day Shift (required)