JOB DESCRIPTION

J.P. Morgan Commercial Investment Bank is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide.

As a Project Manager within Global Cash Operations Business Enablement, you will build and run a scalable governance framework that strengthens control health, mitigates risk, and improves operational resiliency across legal entities and geographies. You will orchestrate weekly-to-global governance cadences, surface issues early, and drive root-cause remediation through transparent escalation, action tracking, and leadership-ready narratives. You will modernize the governance operating model through automation and data-driven insights, partnering closely with Controls, Risk, Compliance, Audit, Legal, Technology, and Operations.

Job Responsibilities
- Lead the end-to-end governance rhythm for Payments Operations across weekly, monthly, and global reviews, including issue management, action tracking, and escalation pathways.
- Synthesize complex inputs into concise,



decision-ready narratives and executive materials aligned to the GCO governance model.
- Build deep knowledge of relevant systems, processes, and regulatory requirements, partnering with Payments leaders, Regulatory Operations, and Controls Managers.
- Facilitate governance forums through rigorous data collation, critical analysis, and root-cause investigation to drive corrective and preventative outcomes.
- Design and automate reporting, controls monitoring, and data quality checks using Alteryx to reduce manual effort and improve data quality.
- Develop Tableau dashboards and visualizations to enhance transparency, accelerate decision-making, and improve insight generation.
- Identify control weaknesses and rationalization opportunities, establishing corrective action plans and validating effectiveness post-implementation.
- Govern outsourced arrangements and vendor-related controls, monitoring performance, risk, and

📌 Project Manager (Mumbai)
🏢 JPMorganChase
📍 Mumbai